1. Information We Collect

We may collect personal information such as name, phone number, email address, account details, vehicle information, delivery history, and earnings records. Location information may also be collected when required to support delivery assignments and navigation.

2. How We Use Information

Collected information may be used to manage rider accounts, assign delivery requests, coordinate pickups and drop-offs, calculate earnings, provide customer support, and improve app performance.

3. Location Information

Location data may be used to identify nearby delivery requests, support navigation, and update delivery progress. Location access may be required while using certain delivery features. Riders can manage location permissions through their device settings.

4. Information Sharing

Information may be shared with customers, restaurants, and authorised service providers when necessary to complete deliveries, process payments, provide support, or maintain the platform. Personal information will not be shared for unrelated purposes without an appropriate legal basis.

5. Data Security

MYENDA FOOD takes reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no digital system can guarantee complete security.

6. Data Retention

Personal information may be retained for as long as necessary to operate the platform, maintain delivery and payment records, resolve disputes, and meet applicable legal requirements.

7. Rider Rights and Choices

Riders may request access to, correction of, or deletion of their personal information, subject to applicable laws and record-retention requirements. Device permissions, including location access, can be managed through device settings.

8. Cookies and App Analytics

The app may use analytics tools or similar technologies to understand usage patterns, identify technical issues, and improve the overall user experience.

9. Changes to This Policy

MYENDA FOOD may update this Privacy Policy from time to time. Any revisions will be made available through the app, together with an updated revision date where appropriate.

10. Contact Us

For questions about this Privacy Policy or the handling of personal information, contact the MYENDA FOOD support team through the contact details provided in the app.

By using the MYENDA FOOD Rider App, riders acknowledge that they have read this Privacy Policy.